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This knowledge base article originally appeared on Microsoft.com.

To provide a more personalized browsing experience, this website requires its users to allow it to temporarily save a small file (called a cookie) on your computer. Please configure your Web browser to automatically accept cookies. To do this, follow the appropriate steps for your Web browser.

NOTE: If you use AOL 4.0, you need to determine the version of Internet Explorer you are using. To do this:

  1. Start AOL 4.0.
  2. In the Find box, type browser, and then click Keyword.
  3. In the Browser window, note the version of Internet Explorer on the Current Status line, and then click OK.

Internet Explorer 4.x

  1. On the View menu in Internet Explorer, click Internet Options.

    NOTE: If you use AOL 4.0 to connect to the Internet, click My AOL on the AOL toolbar, click Preferences, and then click WWW.
  2. Click the Advanced tab.
  3. Scroll down to the Security section.
  4. Under Cookies, click Always Accept Cookies.
  5. Click OK.

Internet Explorer 5.0

  1. On the Tools menu, click Internet Options.

    NOTE: If you use AOL 4.0 to connect to the Internet, click My AOL on the AOL toolbar, click Preferences, and then click WWW.
  2. Click the Security tab.
  3. Click Internet, and then click Default Level.
  4. Click OK.

If the issue continues to occur, follow these steps:

  1. On the Tools menu in Internet Explorer, click Internet Options.
  2. Click the Security tab.
  3. Click Internet, and then click Custom Level.
  4. Under Allow Per-Session Cookies (Not Stored), click Enable.
  5. Under Allow cookies that are stored on your computer, click Enable.
  6. Click OK, and then click Yes.
  7. Click OK.

Internet Explorer 6.0

  1. On the Tools menu, click Internet Options.
  2. On the Privacy tab, ensure the slider is set to Medium.
  3. Click Apply, and then click OK.

Netscape Navigator 4.0 or Later

  1. On the Edit menu in Netscape Navigator, click Preferences.
  2. Click Advanced.
  3. Click Accept All Cookies.
  4. Click to clear the Warn me before accepting a cookie check box.
  5. Click OK.

MORE INFORMATION

For more information about cookies, please visit the following Microsoft Web site:

http://www.microsoft.com/info/cookies.htm

 
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